We send out all parcels in 3-5 working days.  The cost of delivery is based on the value of your spend and is free over £40.00.

We use Royal mail for small parcels and Hermes for larger orders.

Returns and Refunds

We regret we cannot offer returns or refunds on any products once they have been washed or worn.  If manufacturing faults exist with the products please get in touch.  All our nappies have a 6 month guarantee against manufacturing faults however not against general wear and tear or mistreatment.

Washing and Care

Please see our blog posts for help with washing or care of your nappies or get in touch if you have a question you need help with.


©2020 by The Norfolk Nappy Company

Norwich, Norfolk, England.