about us At The Norfolk Nappy Company, we know you want to do the best by your child and help the environment. To do that you need to put your baby in nappies but also reduce your plastic waste. ​ ​The problem is disposable nappies add a mountain of plastic to landfill which take 500 years to decompose and even biodegradeable nappies don’t degrade in landfill. This can leave you feeling bad and guilty every time you put a nappy in the bin. ​ ​We believe nappies shouldn’t add to the plastic waste problem and choosing cloth nappies should be easy. ​ We understand you want to feel great about the products you use especially for your family which is why we stock cloth nappies we know and trust. We can help you choose nappies you will love that make you feel good too. ​ ​Here's how we do it; ​ 1. Decide on a type of nappy 2. Pick a Brand 3. Wait for your fluffy mail to arrive! ​ Need a little advice? We can help you either through an advice questionnaire or book a consultation for 1:1 help . You will also find helpful guides and videos so you can feel confident using your new nappies. ​ ​So, follow our easy process so you can stop feeling bad and guilty and instead feel confident and happy you have made the right choices for your family and the environment. Shop Now Contact Us The Norfolk Nappy Company 55 Silfield Rd. Wymondham Norfolk NR18 9AX ​ hello@norfolknappycompany.com 07825325100

Tickle Tots

The Norfolk Nappy Company Guarantee At The Norfolk Nappy Company we want to ensure buying and using cloth nappies is as easy and stress free as possible. That's why we guarantee all nappies (excluding preloved) for 6 months from the date of purchase. Where a manufacturer fault exists we will replace the nappy for you. ​ Some Nappy brands will also offer you a guarantee for their products and if you want to go directly to the manufacturer this guarantee does not interfere with their guarantee at all. You cannot claim under both the manufacturer guarantee and ours simultaneously. All damaged nappies will need to be returned to us. ​ The guarantee applies only to manufacturing faults and not to; - wear and tear - mistreatment (for example soaking, high temperatures etc) - using any kinds of bleach, harsh chemicals or whitening products on your nappies - lending or renting your nappies to any other individual - nappies that have been resold ​ Where we feel the nappies have not been cared for according to the manufacturer instructions or fall into any of the above categories we will not replace them. ​ Where you feel you have a manufacturer fault you can contact us in the first instance via email or phone to discuss the problem as we may be able to assist you before you pay to return them to us. ​ If we are unable to resolve the issue please post the nappy back to us for testing. ​ We reserve the right to decline a replacement if we feel the nappy fits into any of the above categories for exclusion or is performing as expected. If we refuse the nappy under the guarantee we will return it to you and the postage cost will be charged to you. ​ Please see our contact details to get in touch. ​

Cloth Nappy Hire Buying a set of nappies is expensive. If you would rather try out a range of cloth nappies first why not hire through our library. ​ - Find a brand you love ​ - Find out how much work is involved with cloth nappies ​ - Get through the newborn phase before buying a birth to potty set. ​ With our kits you have full support throughout your hire on fit, washing and any other questions you might have. ​ As an added bonus if you buy a full set of nappies from us you will get half your rental fees off the price. Book Now> Whats included: 20-25 nappy changes Range of brands and types Choose between newborn or birth to potty Toddler sets available on request (XL) Kit can be adjusted to your needs 4 week hire (6 weeks newborn) Free disposable liners Optional extras of wipes, wetbags, nappy bucket Full support and zoom calls anything we haven't said just ask! How to Book Just fill in our booking form and we will confirm your booking via email. ​ All bookings are subject to availability. The cost is £45 for 4 weeks Security deposit of £50 is required Optional Extras for small additional charge Courier fee or local collection. Booking Form We recommend booking a hire kit in advance to avoid disappointment. ​ After completing a form we will be in contact to confirm your booking and payment to secure your kit. First Name Email Last Name Phone Address Second contact (name, address, telephone) Continue

ALL IN ONES Nappies that are all in one piece. You change the whole nappy every nappy change as the waterproof layer and absorbent layer are attached. ​ Pros - super easy to use, most like a disposable, very little time to put them together to use. Cons - can take longer to dry, tend to be more expensive than some other options Great For: Childcare, Grandparents, those wanting nappies most like a disposable. See AIOs ALL IN TWOS These Nappies are in two parts. The waterproof layer and the absorbent layer come apart. Normally you can use the outer wrap for a few changes and just change the absorbent layer. ​ Pros - more cost effective, easy to add extra nappies to your set without costing much, faster drying time Cons - slightly more complicated to use Great For: Parents, Slight cost saving, Likely to be a bit more complicated for childcare but great for use at home See AI2s POCKETS In two parts. You place the absorbent part in a pocket inside the waterproof wrap. You change the whole nappy each time. ​ Pros - easy to add extra absorbency if you need to, easy for childcare to use if organised in advance Cons - 'stuffing' the nappies after washing takes a while Great For: customisable inserts and layers, childcare if putting nappies together in advance, some great low cost options See Pockets Absorbent Nappies These are nappies made completely of an absorbent material such as hemp or bamboo. They require a seperate wrap to contain moisture. ​ Either in birth to potty size or sized (where you need to buy different sizes as baby grows). ​ The absorbent nappies are super thirsty and can last overnight. ​ Pros- good fit, the absorbent nappies are super absorbent, easy to put on Cons - have to buy different sizes if fitted, absorbent nappies are bulky, Great For: Overnight Older children where only one size will be needed A good fit and simplicity to put on. ​ ​ See Absorbent Terries, Muslins and Flats These are the traditional but still very much used option of folding material into a nappy shape and securing it (usually with a snappi these days) in place. Terry - like a towel you fold up into a nappy shape Prefold - you fold it into a rectangle along stitched lines Muslins - you fold either to a rectangle or nappy shape. Flats - material like cotton or bamboo similar to muslins ​ Pros- absorbent, low cost, quick to dry Cons - bulky, more difficult to put on, Great For: Overnight Low cost option, newborns ​ ​ See Flats Wraps This is the waterproof layer that you use over fitted absorbent nappies, terries, flats, muslins etc. It is also what the outer part of all nappy systems is called. Usually made from a type of PUL it keeps all the moisture in the nappy. ​ These also come in other materials such as wool and can either be in the shape of a nappy or a pull up type. Great For: Overnight Low cost option, newborns ​ ​ See Wraps

Little Lamb

All In Twos These Nappies are in two parts. The waterproof layer and the absorbent layer come apart. On some you can use the outer wrap for a few changes and just change the absorbent layer (soaker). Close Pop In Slightly different to your normal all in two. You change the whole nappy each time like an All in One but it unsnaps to come completely apart for quick drying and you can customise how absorbent or bulky they are with a choice of how many inserts. These are made from recycled plastic bottles. They come either individually and patterned or in boxes of 10 with night boosters and a few added extras. These can be used overnight with the addition of a night booster. Shop Now Kijani Baby A Ugandan brand by a social enterprise company supporting the local community and women that work for them. They are a high quality nappy with gorgeous local Kiteage and each one is slightly different. All prints are limited editions. With this nappy you can wipe down the wrap so you can use it for more than one nappy change. It also has a PUL backing on the soaker to prevent leaking and a built in double leg gusset. Shop Now Tickle Tots AI2 Beautiful countryside inspired prints and gorgeously soft high quality nappies. You can wipe down the wrap between changes. The absorbency is adjustable with extra soaker if needed. Double leg gusset and PUL backing on the soaker all designed to prevent leaks. Soakers are bamboo. You get two size soakers per nappy and additional soaker set so you can adjust the absorbency and how bulky they fit. Shop Now Buttons Diapers High quality nappy covers with different size boosters so you can use them from birth. These nappies can be used as a wrap for a fitted nappy/terry or pre-fold or with boosters of either bamboo or hemp. A popular nappy that will last for hours with the iconic button stitched on the back. ​ Double leg gusset to prevent leaking and a wipeable inside so you can use 2-3 inserts per wrap. With this nappy you choose the wraps and inserts (in packs of three) seperately. Shop Now Fluffy Ducks This nappy can be used as an All in two where the inserts popper onto the inside of the nappy or as a pocket nappy as there is space to put the inserts inside instead. Beautiful prints and really high quality materials and poppers used. The soakers are bamboo and really thirsty. One of the most slim fitting nappies on the market and it will happily fit a tiny baby too. ​ With two soakers a large and small included you can choose the level of absorption and slimness. Shop Now Petit Lulu SIO Complete An All In Two where the Inserts popper in and out. You can Customise the level of absorption by increasing and decreasing the layers of the insert. Fleecy cuffs prevent leg and tummy marks and are soft on skin. Easy to put on and available as either velcro or snaps. Comes with one soaker and additional soakers are available to buy in multipacks. These have less work with tucking into knicker lines etc when putting on so are super easy for childcare and grandparents. Shop Now Little Lovebum Popper and Pocket This option is great if you are torn between a pocket or an all in two. You can either place the insert in the pocket or snap it in place like an all in two. You change the whole nappy each time and the wrap (outside layer) and soaker (absorbent part) are sold seperately. ​ Choose from either a hemp trifold or a hemp soaker for amazing absorption and slim fit. ​ Simple to use, beautiful designs and fits 10-35lb. Shop Now Frog and Bear All In Two Wraps made by Kijani Baby in Uganda and inserts hand sewn by mums in the UK these wraps are generous in size. (Also available in XL). They are made from a high quality PUL and feature soft elastics, snap on inserts and snaps to fasten. They fit from around 10 to 35lb (potty training) and XL fit 30lb to 70lb. The inserts are a mix of bamboo, cotton and Zorb. They are very slim but absorbent. These wraps also fit the kijani inserts and many other brands. Shop Now Bells Bumz All In Two This is the same as the All In One but it completely unsnaps for faster drying and comes with n additional booster. The nappy is made up from a wrap with the patent Z soaker and Z booster plus. These are layers of Hemp topped with a fleece stay dry layer. While you cannot wipe down and reuse the wrap due to its own fleece layer you can have additional Z soakers to use while waiting for others to dry. The wrap itself drys very quickly but the hemp filled soakers take some time. Fit from around 10lb to potty training and good for slim and chunky babies alike. Shop Now Bells Bumz True All In Two While the All In two for Bells Bumz is more like a 'popper and pocket' nappy it is possible to create a true wipe down all in two nappy. Using the bells bumz wrap, Z soakers and booster. The wrap has a PUL inside and double leg gusset. The Z soaker is the same as used in the all in one and all in two nappies. This would give you a very absorbent, all in two nappy that you could reuse the wrap on between changes. Parts sold seperately. Fit 10lb to potty training. Shop Now

Terries, Flats, Muslins Traditional method of folding material into the shape you want. Terry - like a towel you fold up into a nappy shape Prefold - you fold it into a rectangle Muslins - you fold either to a rectangle or nappy shape. Buttons Flats and prefolds 100% unbleached organic cotton squares to fold for a cloth nappy to be used with a wrap. Prefolds are bamboo material that can be folded into a pad shape and placed inside a wrap. A Snappi is also required for flats (see accessories) and a buttons cover can be used or any of the other wraps listed. Shop Now Brightbots Terries Cotton terry squares in bright colours for you to fold as desired. Shop Now Muslin Z Cotton and bamboo muslins you can fold into either nappy shapes or rectangle pads. Shop Now Bells Bumz Bamboo Flat Flat Bamboo Square for absorbency and softness. Shop Now

Advice Questionnaire Complete this form to get advice on the type and brand of cloth nappy that would be right for you. All recommendations will be from the current range of nappies available from The Norfolk Nappy Company but where we don't have an option that we believe would be right for you we will let you know. Recommendations take up to 2 working days Your Name Email Your Height & Parteners Height Age of Baby Pregnant 0-3 months 3-6 months 6-9 months 9-12 months 12-18 months 18 months plus Weight of Baby (approx if known) Due Date if pregnant Babies Gender: Boy Girl Unknown Will you use cloth nappies from birth? Yes No Not sure Yes but do not want newborn nappy recommendations Baby's Shape (short, tall, chunky, slim etc) if known What made you consider cloth nappies? Is this your first Child? Might you use them on future children or want to sell them second hand? Continue

What steps do I need to take? It can be confusing knowing where to start choosing a cloth nappy set. Our simple steps will help guide you through the process so you choose the right type of nappies for you. ​ Need a little more help? Why not book a Consultation for a demonstration and personalised recommendation? Or complete our Cloth Nappy Advice Questionnaire . 1. Choose a Type of Nappy Choosing a type of nappy first ensures you get the right style of nappy to suit your lifestyle and your baby. Nappy Types 2. Choose a Brand This is where you choose the nappies you like best - from extra features to patterns and fit The brands 3. Choose your Accessories Ensure you have everything you need to get started with all the extras from wipes to wetbags and bits for mum too. Essentials

How Does Laybuy Work? The Norfolk Nappy Company offers Laybuy as an option for making purchases and spreading the cost. We know that having a baby can be expensive and sometimes you need the nappies before you have been paid. We do not accept any responsibility for your financial circumstances, availability of credit or late payment charges. Products purchased using Laybuy will be refunded through the Laybuy scheme if returned. We have included a brief overview of how the scheme works below but strongly recommend you read all the terms and conditions provided by Laybuy before proceeding. ​ ​ Laybuy offers online shoppers a simple interest free payment plan that lets you secure your purchase today and pay for it in 6 equal payments, once a week for 6 weeks. Laybuy performs a credit check to obtain a credit score on all new users upon registration. Once your credit score has been confirmed and your account has been verified, Laybuy assigns your Laybuy limit and you can begin shopping immediately. The first payment equal to one sixth of the purchase price occurs once your order is completed. The remaining 5 payments are processed each week on the day of the original purchase from your nominated card. No further action is required and all account information including a payment schedule can be viewed, at any time, through your Laybuy account. Once you select Pay by Laybuy at checkout and complete your purchase, the merchant/retailer ships any products directly to you at the delivery address you have requested. ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ How much does Laybuy cost and is there a fee? ​​ Laybuy doesn't charge you any interest or upfront fees. If you miss a payment you will be notified immediately. A late payment fee (£6 GBP / $8 USD / $10 NZD or AUD) may be charged in respect of each payment you fail to make on time. Any payment default may also result in our debt collection service contacting you and/or your credit score being affected. ​ How do I get in touch with the team at Laybuy? ​You can simply click Submit a Request and the team will get back to you as quickly as possible. Just make sure you include as much information as possible so that we can get your query resolved asap. If you are getting an error message, be sure to include a screenshot so that we can see what is going on. ​ The Norfolk Nappy Company cannot contact Laybuy on your behalf. Your credit agreement is between yourself and Laybuy directly. ​ ​

Terms and Conditions Welcome to The Norfolk Nappy Company, if you wish to use thenorfolknappycompany.com you must read and agree to be bound by our terms and conditions which are detailed below, along with any other rules on our website. If you do not agree to be bound by these terms and conditions you may not use or access this website. Terms and Conditions: 1) There is no minimum order value required for ordering. 2) In line with the Data Protection Act 1998, no personal details will be stored on our computers. 3) No credit card details are stored anywhere by us at any time. 4) All items remain the property of The Norfolk Nappy Company until payment has been made in full. 5) We reserve the right to refuse to sell any goods. 6) Payment can be made via Paypal, Debit or Credit card (through our secure server at Stripe). 7) We hold stock of all items and have a policy of despatch within 48 hours of receipt of your order. If for any reason there is likely to be a delay, we will contact you immediately with the details. 8) While every care is taken to keep your details secure while you go through the transaction process, we cannot be held responsible for any loss you may suffer as a result of an unauthorised third party accessing your details while you place an order. 9) Delivery is via Royal Mail or courier 10) Under no circumstances can we be held liable or accountable for failed deliveries due to inaccurate address details provided to us by a customer. It is the customers responsibility to check details thoroughly, both at time of order and in the Order Confirmation and Despatch Confirmation emails received. 11) If you’re a customer in the EEA, you get 14 days to cancel your order with us. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). You’ll need to write to us with notice of your cancellation. You may return the item(s) to us as per our Returns Policy/Guide. Note, refunds will be made exclusive of any postage paid, and customer is required to pay return postage costs unless we have agreed to do so. 12) All cancellations should be undertaken in accordance with and subject to our Returns Policy. 13) In the unlikely event that your item reaches you faulty or damaged, we will be happy to resolve this for you. Within 30 days a replacement or refund will be offered, outside of 30 days a Credit Note or replacement will be issued. 14) Un-faulty items must be returned to us within 30 days, in new condition and in original packaging (and any requests made after this time are entirely at our discretion) for a full refund (exclusive of any postage paid) and return postage costs are the customers responsibility. 15) We reserve the right to refuse refunds where it is deemed either by ourselves or by product manufacturer that product misuse has occurred. 16) Items claimed as faulty may be returned to us for testing, and in the event that no manufacture defect is present, these items will be returned to you at your cost. 17) When returning goods, It is strongly recommended that you get a certificate of posting from the post office, as should the items not reach us you will be able to claim compensation from Royal Mail. We can not refund or replace items should they fail to reach us. 18) You have up to 30 days after dispatch of your order to inform us of any items not received. After this time it is more difficult to us to trace packages and so we can not be held responsible for any missing mail. 19) Should you decide to refuse a delivery, for whatever reason, you are responsible for any costs to the company incurring to retrieve that parcel. This can be substantial for international customers. 20) Sale or clearance items are non-returnable. 21) In the event that a package is sent to you and taken to your local Post Office, it is your responsibility to collect the item before it is returned to us by Royal Mail or by courier. Orders returned to us as uncollected may be re-sent, but you will be responsible for the postage fees incurred. Should you request a refund instead, we will happily refund you, minus the postage fees incurred in the first delivery attempt. 22) In the event that you place multiple orders to the same address, you remain eligible for any postage charges incurred on orders and we reserve the right to combine packages where appropriate. 23) In the event that you fail to collect a parcel or provide an incorrect delivery address, you may be eligible for any costs incurred in the parcel being returned to us. This charge will be deducted from any refund given on the original product purchase. 24) A Discount Code may not be used in conjunction with any other. Only one code applies for any single transaction. Unless otherwise stated, all codes are single time use only. Exemptions apply to discount codes, such as sale or clearance items and certain brands as per manufacturer guidelines. 25) If a discount code with a minimum order applicable is used on a transaction, and a partial refund takes the order below the minimum order, the discount will be invalidated. 26) New discount codes are not permittable on back orders. 27) All products are subject to availability 28) We reserve the right to change any product price before you place an order 29) We reserve the right to cancel orders where incorrect pricing has been listed. 30) We reserve the right to alter these Terms and Conditions at any time 31) These Terms and Conditions do not affect your statutory rights. Registered address: The Norfolk Nappy Company, 6 Carrowbreck Close, Hellesdon, Norfolk, NR6 5FB ​ VAT number: 345293393